Skip to content

Privacy Policy

On our site we collect the following
Name
Email address
Mailing address
Phone number
Credit card information
 
Information is collected from you when you
Register on our site
Place an order
Subscribe to a newsletter
Respond to a survey
Fill out a form
 
The information collected from you is used in the following ways
To personalize user’s experience
To improve the website
To improve customer service
To administer contests, promotions, or a survey or other site feature
To process transactions
To send periodic emails
 
How do we protect visitor information?
We use vulnerability scanning and/or scanning to PCI standards.
We use an SSL certificate

 

We implement security measures when a user:
• places an order.
No, we use a payment gateway provider.

 
We use cookies to
• Help remember and process the items in the shopping cart,
• Understand and save user’s preferences for future visits,
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

 

If users disable cookies in their browser:
It will turn off some of the features of the site
User specific features and/or functions
Over the telephone
By contacting customer service

 
Third Party Disclosure
We may transfer your non-identifiable information to third parties. We may also transfer your identifiable information, but only to trusted third parties

 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 
Google
We have not enable Google Adwords on our site but we may do so on the future.
 
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
 
Users will be notified of any privacy policy changes
On our Privacy Policy Page.
 
Users are able to change their personal information
By emailing us
By calling us
By logging in to their account
By chatting with us or sending us a ticket
 
How does our site handle do not track signals?
We honor them and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
 
Does our site allow third party behavioral tracking?
We do not allow.
 
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.
 
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
• Within 7 business days

 

We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors

 
CAN SPAM Act
We collect your email address:
To send information, respond to inquiries, and/or other requests or questions.
To process orders and to send information and updates pertaining to orders.
• We may also send you additional information related to your product and/or service.
To market to our mailing list or continue to send emails to your clients after the original transaction has occured.

 

To be accordance with CANSPAM we agree to the following:
We will NOT use false, or misleading subjects or email addresses.
We will identify the message as an advertisement in some reasonable way.
We will include the physical address of our business or site headquarters.
We will monitor third party email marketing services for compliance, if one is used.
We will honor opt-out/unsubscribe requests quickly.
We will give an ‘opt-out’ or ‘unsubscribe’ option.