Keep Your VoIP Service From Going Down With the Internet
Introduced in 1995, voice over Internet protocol (or VoIP) telephony has become increasingly popular among businesses due to its ability to lower costs and provide greater flexibility. However, there is one possible drawback to switching to VoIP that need to be considered.
First of which is the potential loss of phone service, which is due to Internet failure. VoIP phone calls are made over the Internet, instead of over analog phone lines, meaning if your Internet connection goes down, so could the ability to make and receive phone calls. Businesses using VoIP, therefore, need to plan ahead of time for how they will ensure uninterrupted telephone service.
Here are three strategies you can implement to keep your VoIP telephone service up and running even if your Internet connection goes down.
Some Important Advice
Another important option is to have two different Internet connections provided by two different ISPs. In this way, whenever the first Internet connection fails, the second one will take its place. It can be a very useful alternative, especially if you do not find a company able to provide you with call continuity and system redundancy related features.
It is somehow related to having two different Internet providers, only that when your main Internet connection fails, the phone calls will be taken by your private telephone network. This is more of a short term solution but can prove to be very helpful when you are having important calls.
These are some features that not many VoIP service providers offer. Be sure that you will turn to a provider that will offer these very important features when it comes to your pack of services. The main advantage is that as long as your Internet fails, the phone call will be redirected to a designated mobile phone number. This is how, even if you have Internet-related problems, you will never lose a phone call.