Photo Source: Mytwistnews.com

Photo Source: Mytwistnews.com

With VoIP, the benefits to the owner and company have already been recognized. You’re saving money and time with little effort. Yet, what are the benefits to your employees directly? VoIP shows several positive outcomes to lead to more happy, thus more productive, employees.

Flexibility

First, introducing VoIP services into your business can allow for employees to be free from their desk. Collaborating VoIP with your employees’ phones, tablets, or computer enables them to be more prompt to meetings and conferences – even while traveling. This creates less time going back and catching up other employees on missed information.

Happy Employees 2

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Likewise, applying these services can allow employees to work from home. According to the Telework Research Network, 3 Million American employees work from a home based “office”. Even more astonishing number, 54% of them stated they are happier and more productive at home. In conclusion, allowing your employees to work from home can produce a more loyal and productive workforce.

Communication

“Communication is Key.” I bet you have heard this a million times. VoIP services can almost eliminates any communication issues for your company. With VoIP, employees can log into conferences, managers can three-way in conversations to ensure correct procedures, and everyone can stay on the same page. Some VoIP services allow owners to record their phone calls. This allows for employees and managers to revert back and take notes on better plans of action with customers and clients.

Photo Source: http://www.pinnacletpa.com/

Photo Source: http://www.pinnacletpa.com/

Training becomes more versatile and flexible with Voip. Many large companies have managers that cover several locations, nationally and internationally, creating a hardship keeping up with communication. Voip allows managers to improve productivity at the luxury of their computers and phones. Communication from managers to employees becomes precise and everyone is on the same page. As mentioned in a previous post about Advantages of VoIP, employees can have conduct video meetings and physically see their colleges while passing documentation and information simultaneously.

Transfer

As an employee that has used VoIP in a workspace, one of the major benefits is transferring. With angry or unsatisfied clients that wanted a regional manager, I was able to transfer calls to him, even though he was hundreds of miles away. This not only saved me time, and peace of mind, but him as well. He was able to take care of the problem immediately and move on to the next challenge.

In the end, VoIP communications not only save the business as a whole money, time, and flexibility, the employees, whether 5 or 5,000, are receiving a direct benefit of their own flexibility and peace of mind. Great business owners take good care of their employees, and in return form a more loyal, happier workforce.