Flexible, efficient, high quality and overall, an extremely good investment. This is how VoIP communication systems are being described lately by more and more companies which are making the big step towards improving their communication with clients, partners and employees all over the world.

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Transitioning to VoIP communication systems is a business decision like any other, even if it seems to be usually a great one. It implies information, evaluation and planning. One of the aspects that need to be evaluated when transitioning to VoIP is the hardware needed to put into place your VoIP network. With the right provider, the hardware list is not really an issue because professional VoIP providers will advise you all the way from the first discussion until your VoIP system has been installed and tested, and you will be presented with the best hardware option for your needs. Still, it helps to know just what kind of hardware you might need to transition to VoIP, just to make sure you are on the same page with your VoIP provider.


Telephones and headsets

Or something like that. Going on-line with your communication system doesn’t mean you will never see a phone again. Some of the companies transitioning to VoIP decide to keep their telephone network and make the update and modifications necessary for use online. Others decide to combine traditional telephone lines with softphones. It all depends of the type of activity that is being transitioned from PSTN to VoIP.

Still, VoIP usually means you will work with updated technology, modern devices and high quality communication. Among the devices you will be using as part of your VoIP system are Wi-Fi phones, conference phone, video phones and desk phones. The type of phones you will be using depends on the configuration of your VoIP infrastructure, your preferences and the departments and activities that will be using the system. The main rules in choosing all this are efficiency and quality.

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If you ever made a phone via Internet then you probably know already that the quality of your conversation depends in this case on three elements: your Internet connection, the communication application that you are using and the quality of your headphones. VoIP offers great audio quality, but if you decide to communicate using your laptop, desktop or tablet and you need privacy, you need to make sure, you use the most appropriate headsets for conversations. Low quality headsets can will always give you low quality sound no matter how good is the rest of the system.


Internet connection

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VoIP is more than simple data, is audio, high quality and sometimes multi-media, if you want a video conference or a video call. Before transitioning to VoIP you need to make sure that your Internet connection has the right characteristics that will allow your VoIP communication system to function properly. With the right VoIP provider this should not be an issue, since the evaluation of your Internet connection is one of the first steps in understanding what you need to update or change for a successful transition. Don’t just count on the fact that you have never had problems with your Internet connection and you might say that your browser is like the wind. VoIP means different requirements. Make sure your provider takes this into consideration.

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PC’s, laptops, tablets and softphones

Almost everybody with a smart device has used a softphone application at least once, even if many of them don’t really know they are called softphones. One of the characteristics of VoIP communication systems – its incredible flexibility – comes partially from the fact that you and your employees can make your calls from any device you want. Laptop, PC, tablets or smartphones, with easy to install and secured applications. Depending on the profile of your business the persons and the activities that will benefit from your new VoIP system, a professional provider will help you from the start to choose what devices to use to make the most of your investment and achieve optimal efficiency and flexibility.


Video: How VoIP works



Video: ATA System For VoIP VoIP Voice Over Internet Protocol

As mentioned above, you can choose to use softphones with your VoIP system or your traditional telephone line, in which case you will need analog telephone adapters to make the connection between the two types of systems. Using your traditional telephone line might come in handy if you need to reduce the transition period for your employees and you think using softphones will not increase efficiency significantly enough. Analog telephone adapters are as technical as they sound and they represent a part of the transition process that you will not need to take care of by yourself, because your VoIP provider should have every detail of your VoIP system set in detail and presented to you before starting the actual transition.

These are just three main categories of hardware that you will need to include in your plans when thinking about transitioning to VoIP and looking for a professional provider to help you with that. As in any business, even if the professionals know what they are doing, it always helps to know what you should expect. And a clear evaluation of the necessary hardware is one of them. For more information about this and any aspect regarding your successful transition to VoIP, leave us a comment or contact us by email and we will get right back to you with our answer.